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10.11.2008

Workaround:
Automatic FTP-Backups in Plesk 8.x

Tags: Plesk | last edited: 26.02.2009


The Problem

Unfortunately, Plesk 8.x has got a problem with automatic FTP backups: are they activated for the clients or domains, they will run smoothly and as configured for the first few days until the service gets stuck; from this moment on no further backups will be executed. My online research on the topic has shown that many Plesk users have the same problem and so far no other solution than restarting the entire server has been found. Admittedly, this is not a very practical solution as the problem will recur after a few days.

The Workaround

Thanks to a detailed description of the problem on the Parallels forum, I had the idea to quit the Plesk backup services that got stuck so that I could see what happens. Et voila: the Plesk backup was now being executed again. I have to admit that this isn’t exactly what you would call a good solution but at least it is better than restarting the entire server.

Killing Plesk backup services for Dummies

ps aux | grep -i psaadm

7299 psaadm 15 0 22812 2116 1516 S 0 0.0 0:00.00 backupmng
7344 psaadm 18 0 22812 892 292 S 0 0.0 0:00.00 backupmng
7345 psaadm 15 0 77468 26m 5636 S 0 0.1 0:05.15 scheduled_backup
7419 root 16 0 73220 11m 1944 S 0 0.0 0:17.40 agent_runner

kill -9 7299
kill -9 7344
kill -9 7345

It would be great to know if this method works with other Plesk installations, too and I am looking forward to your feedback.

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